By accessing and using Mikuheo's premium home cleaning and organization services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you and Mikuheo. If you do not agree to these terms, you must discontinue use of our services immediately.
You are required to provide accurate and complete information when scheduling services. You must ensure safe and reasonable access to your property for our cleaning professionals. You are responsible for securing or removing valuable, fragile, or personal items before service begins. Any damage to items left unsecured is not our responsibility.
You must provide a safe working environment free from hazardous materials, aggressive pets, or other dangerous conditions. Payment for services must be completed according to agreed terms. You agree to treat our staff with respect and professionalism at all times.
Mikuheo provides premium home cleaning and organization services within specified parameters. We do not handle hazardous materials, biohazardous waste, or areas requiring specialized equipment beyond standard cleaning tools. Services are limited to residential properties and exclude commercial or industrial cleaning.
Our services do not include: exterior window cleaning above ground level, carpet cleaning requiring specialized equipment, pest control, mold remediation, or cleaning of items requiring professional restoration services.
All content, trademarks, logos, service marks, and intellectual property associated with Mikuheo remain our exclusive property. You may not reproduce, distribute, modify, or create derivative works from our proprietary content without express written permission.
Our cleaning methodologies, organizational systems, and proprietary techniques are protected intellectual property. Any unauthorized use, copying, or distribution of our methods is strictly prohibited and may result in legal action.
Mikuheo's liability is limited to the cost of the specific service provided. We are not liable for indirect, consequential, or punitive damages. Our maximum liability shall not exceed the amount paid for the service in question.
We maintain appropriate insurance coverage and bonding for our services. However, liability for pre-existing damage, wear and tear, or damage resulting from improper use of cleaned areas is excluded. Claims must be reported within 24 hours of service completion.
We respect your privacy and handle personal information in accordance with applicable data protection laws. Information collected is used solely for service provision and business operations. We do not sell or share personal information with third parties except as required by law or for service delivery purposes.
Service cancellations must be made at least 24 hours in advance to avoid cancellation fees. Refunds are provided only for services not rendered due to our inability to perform. Partial refunds may be considered for incomplete services based on work completed and circumstances involved.
Any disputes arising from these terms or our services shall first be addressed through good faith negotiation. If resolution cannot be achieved, disputes will be resolved through binding arbitration in accordance with applicable arbitration rules. You waive the right to participate in class action lawsuits against Mikuheo.
The arbitration process shall be confidential, and the arbitrator's decision shall be final and binding. Each party shall bear their own costs unless otherwise determined by the arbitrator.
Mikuheo reserves the right to modify these Terms and Conditions at any time. Updated terms will be posted on our website, and continued use of our services constitutes acceptance of modified terms. Significant changes will be communicated through appropriate channels when possible.
These Terms and Conditions are governed by applicable local and federal laws. If any provision is deemed invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely achieves the original intent.